Mobile / Slots
This policy explains what data tigel62 collects when you access the platform, how we store it, and the choices available to you under applicable local law. Your account details — including wallet connections like ShopeePay and QRIS — are handled with care at every step of your session.
When you open an account on tigel62, we collect the information you provide directly — your contact details, login credentials, and payment method preferences such as ShopeePay or QRIS. We also collect session data automatically: your device type, connection region, and the pages you visit within the platform. This data lets us keep your account consistent whether you're returning from a mobile browser or switching devices mid-session. We do not sell your personal data to third parties. Certain service partners — payment processors handling QRIS transactions or ShopeePay transfers, for example — receive only the data they need to complete that specific transaction. Those partners are bound by confidentiality terms consistent with this policy. Data we collect is retained for as long as your account remains active, plus any period required under applicable Indonesian regulations. When you close your account, we follow a structured deletion process for personal identifiers while retaining transaction logs where local law requires it. The retention schedule is shown in your account dashboard after login. Availability of all services depends on local law and eligible regions.
Transaction data shared with ShopeePay is limited to what is needed to process your deposit or withdrawal request. We do not store full payment credentials on our servers.
QRIS payments are processed through certified local infrastructure. The transaction reference is logged to your account wallet for your own record-keeping.
Login session data — device, region, timestamp — is retained to support account continuity and to flag unusual access patterns for your protection.
Active account data is retained while your account is open. Closed-account data follows the deletion schedule visible in your account settings, subject to any local legal hold requirements.
Not every interaction on the platform falls under the same rules. Understanding what this policy covers — and what sits outside it — helps you make informed decisions about your data and how you use connected services.
Login activity, device sessions, and authentication steps are fully covered. We log access events to your account history, and you can review them in your account dashboard after login.
Deposit and withdrawal records — including ShopeePay and QRIS transactions — are covered. Transaction logs are part of your account record and are available for you to review.
Game titles from studios like Spadegaming, Joker, Bigtime Gaming, and Microgaming are content we host. How you interact with those titles generates session data that falls within this policy.
External links and services outside the tigel62 platform — including payment provider apps and any third-party websites — are governed by their own privacy policies, not this one.
You have concrete options for managing the personal data we hold on your account. These are not abstract rights — each one has a direct path inside your account or through our support channel. To review the data associated with your account, open the account settings page and look for the data summary section. To correct details like your registered email or phone number, use the account edit fields shown there. Wallet connections — such as your linked ShopeePay or QRIS details — can be updated from the payment section of your account. If you believe a data record is inaccurate or want to raise a question about how your information is handled, our support team is the right contact. For requests that require identity verification before we can act, the support team will walk you through the steps shown in the account verification flow.
Account data summary is accessible from your account settings page after login. It shows what information we hold and when it was last updated.
Edit your contact details, registered number, or email directly from the account profile section. Changes take effect after the verification step shown on screen.
Send a data enquiry through our support channel with your account reference. We respond to policy-related questions as described in the contact section below.
Submit a deletion request through support. We process it according to the retention schedule and any applicable local legal requirements, then confirm completion by the contact method you used.
Questions about how your data is handled, requests to review or correct records, and account deletion enquiries all go through the same support paths below. Include your account reference in any message so we can locate your record without delay.
Open the chat icon from within your account to reach our Indonesia support team. Available for account and data queries from the logged-in dashboard.
Send data-related requests to our support email address shown on the contact page. Attach your account reference for faster handling.
The account help section inside your dashboard contains a direct form for policy and data requests. Responses are delivered to your registered contact detail.
tigel62 uses standard encryption for data in transit and access controls to limit who within our organisation can read account records. Cookies are used to maintain your session state — keeping you logged in as you move between the slots lobby, live tables, and the sportsbook — and to measure how pages perform so we can improve them. You can manage cookie preferences through your browser settings. For account security, any change to a registered payment method — whether ShopeePay, QRIS, or another linked wallet — requires the verification step shown in your account before the change is saved.
Account data and transaction records are encrypted in transit. Access to personal data inside our systems is restricted to roles that require it for account management or support.
Session cookies keep your account state active across pages. Analytics cookies help us understand which parts of the platform you use most. Both types are described in the cookie notice in your account settings.
ShopeePay and QRIS transaction references are stored in your account wallet log. Full payment credentials are handled by the respective payment provider, not stored on our servers.
When we update this policy, a notice is placed in your account dashboard after login. Continued use after the notice date constitutes acceptance of the updated terms, subject to local law.
Answers to the most common questions about how we collect, use, and protect your account data on tigel62.
We collect the details you submit during registration — your name, contact information, and preferred payment methods. Once your account is active, session data such as device type, login timestamps, and transaction references are also recorded to support account continuity.
Payment data is passed to the relevant processor — ShopeePay or the QRIS network — only to complete your transaction. We retain a transaction reference in your account wallet log. We do not store full payment credentials on our own servers.
Yes. Open your account settings after login and look for the data summary section. It shows your registered details, transaction history, and session records. If you need a more detailed export, contact support with your account reference.
Edit your contact details directly from the account profile section. Changes to registered payment methods — such as a linked ShopeePay number — require the verification step shown on screen before they are saved.
We follow a structured deletion process for personal identifiers once an account is closed. Transaction logs may be retained for a period required by applicable Indonesian regulations. The current retention schedule is visible in your account settings.
Reach our support team through live chat from your account dashboard, or via the email address shown on our contact page. Include your account reference so we can locate your record. Policy and data requests are handled by the same Indonesia support team.